ORDERS AND PAYMENT

PLACE AN ORDER

• I can’t complete my order. What can I do?
• Will there be any additional costs to my order?
• Can I place an order to a different country to where I am located myself?
• Can the billing address be different from the delivery address?

PAYMENT

• How can I pay for my order?
• Klarna Invoice - Where can I find my invoice?
• Klarna Invoice - Can you send me a new invoice?
• How do I postpone the due date on my Klarna invoice?
• How do I use a discount code?
• Can I use multiple discount codes or add a discount after placing my order?

MY ORDER

• My last order is not visible under “my orders” on the member page.
• Why haven't I received my order confirmation?
• Can I cancel or change my order?
• I received wrong product in my package. What do I do?
• I am missing a product in my package. What do I do?
• Product damaged upon arrival. What do I do?