Please get in touch with us via customerservice@sweetprotection.com and state the following minimum information:
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Sweet helmet model, serial number and manufacture date. (The serial number and manufacturer date you will find on a golden sticker inside the helmet.) Please submit a picture of this sticker!
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Picture of the crashed Helmet and a brief explanation of the crash that caused the damage
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Your helmet size and color
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Your details; name, full address, phone number and E-mail
Your safety is important to us; never wear a helmet that has been involved in a severe crash.