To make a warranty claim you will have to submit a Warranty & Claims request.
Click here to submit your request
Fill out the request form with all of the requested information. Please include a description of how the damage occurred and pictures of both the product and the damage.
Sweet Protection webshop warrants all products to be free of defects in material or workmanship for a period of one year from the date of purchase. Damage due to wear and tear, misuse or neglect is not covered under warranty.
Claims are taken on a case-by-case bases. If approved, a onetime replacement will be sent; however, we cannot guarantee the same product, size or color as originally purchased.